CallMe connected between 20 and 40 calls for Ski West daily through the 2002- 2003 ski season.
Ski West closed a $10,000 group booking through an Instant CallBack call during the first week of deployment.
The day the Instant CallBack button was deployed on the Ski West web site consumers began utilizing it to book reservations; user adoption time was minutes, not days or weeks.
Ski West has integrated Instant CallBack service into their core business and is now building CallMe collaborative tools into their contact center’s capabilities.